We are proud to offer international shipping services to over 200 countries worldwide. Nothing means more to us than bringing our customers great valued products right to their doors. We will continue to grow to meet the needs of all our customers, so feel free to contact us if needed.

 

How do you ship packages?

Packages from our warehouse in China will be shipped depending on the weight and size of the product. Packages shipped from our US warehouse are shipped with USPS and packages shipped from our Canadian warehouse is shipped with Canada Post.

 

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world on almost all of our products. Please see product description if any additional shipping charges apply.

 

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country. Typically, items under $20USD do not get charged customs fee.

 

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-25 Business days
Canada, Europe 10-27 Business days
Australia, New Zealand 14-30 Business days
Mexico, Central America, South America 14-30 Business days

*This does not include our 2-4 day processing time.

 

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information, but sometimes due to free shipping tracking is not available. To ensure you received a tracking number, you will be provided an option for only an additional $1.95.

 

My tracking says “no information available at the moment”.

For some shipping companies, it takes 3-8 business days for the tracking information to update on the system.

For logistical reasons, items in the same purchase may sometimes be shipped in separate packages. Rest assured, if you’ve paid for tracking, all packages shipped will include a tracking number for the same fee of $1.95 per order.

If you have any other questions, please contact us and we will do our best to help you out.